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Additional Terms and Conditions
1.
You must give PURE at least ten (10) days’ notice prior to your next scheduled Autopay date for your suspension to be effective.
2.
Suspension period must be in full month(s). No odd days will be allowed.
3.
You may suspend your Agreement for a maximum of twelve (12) months if you are pregnant or for a maximum of three (3) months in a calendar year for any other reason. The minimum suspension period is one (1) month. You are allowed to suspend your Agreement twice within a calendar year.
4.
All non-pregnancy or non-medical suspensions will be charged HK$288 per month.
5.
Suspension fee is non-refundable and non-transferable.
6.
If you have a Monthly Committed Autopay, your Autopay will resume automatically without prior notice once your suspension period has ended.
7.
If you have a Monthly Committed Autopay or Prepaid package, the package expiry date will be extended by the number of month(s) suspended.
8.
No backdated suspensions are allowed.
9.
If you have a Monthly Committed Autopay, you agree to pay a pro-rata charge of your Agreement if you request to end the suspension earlier.
10.
If you have a Prepaid package, you agree that the expiry date of your prepaid Agreement shall be adjusted if you request to end the suspension earlier.
11.
If you apply for a medical or pregnancy suspension, you are required to provide a valid medical certificate that contains the date, your name, diagnosis, and the doctor’s advice. PURE reserves every right to reject your suspension if such medical certificate is invalid and to charge you HK$288 per month.
12.
If you have a shoe locker rental, its fee will continue to be charged to your account via Autopay during your suspension period.
13.
If your Agreement is under suspension (medical or non-medical), you are not permitted to access any PURE Fitness centres or PURE Yoga studios.
14.
PURE reserves every right to reject any suspension request at its discretion.
15.
PURE reserves every right to change the Terms & Conditions from time to time without prior notice.